PRIVACY & SECURITY POLICY
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ericnelsoncoaching.com (the "Site") and use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, participate in our services, or otherwise communicate with us.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Use of Your Information
We may use information collected about you via the Site to:
Facilitate account creation and logon process.
Send you marketing and promotional communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Improve our services and customize user experience.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site and our services.
Respond to product and customer service requests.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Secure Checkout Process
To ensure a secure and seamless checkout process, we utilize Stripe, a trusted third-party payment processor. Stripe is known for its robust security measures and compliance with industry standards. Our secure checkout process includes:
Encryption: All transactions are encrypted using Secure Socket Layer (SSL) technology to protect your information during transmission.
Tokenization: Stripe uses tokenization to replace sensitive card information with a unique identifier or token, reducing the risk of data breaches.
PCI Compliance
We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which sets the security requirements for organizations that handle credit card information. Our compliance with PCI DSS ensures that we:
Maintain a Secure Network: Implement and maintain strong firewall configurations to protect cardholder data.
Protect Cardholder Data: Use encryption to protect stored cardholder data and encrypt transmission of cardholder data across open, public networks.
Maintain a Vulnerability Management Program: Use and regularly update antivirus software and develop secure systems and applications.
Implement Strong Access Control Measures: Restrict access to cardholder data to only those individuals whose job requires such access and assign a unique ID to each person with computer access to data.
Regularly Monitor and Test Networks: Track and monitor all access to network resources and cardholder data and regularly test security systems and processes.
Maintain an Information Security Policy: Establish, publish, maintain, and disseminate a security policy.
Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account.
Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Noting your preferences at the time you register your account with the Site.
Contacting us using the contact information provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
By email: info@wildoakcapital.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the effective date.
By using the Site, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.
Last updated: July 2024